Contact Us – Get Help with GoG ePay Services & EPayslip Issues

At GoG ePayslip Portal, we provide easy-to-understand guides about GoG EPayslip, CAGD salary services, registration, login, password recovery, payslip downloads, deductions, and payroll updates for Ghana government employees.

If you have questions, suggestions, or found incorrect information on our website, feel free to contact us anytime.

Why Contact Us?

You can contact us for help with:

GoG ePay Services Login Issues

Having trouble signing into your account? We can guide you with:

  • Login errors
  • Wrong password issues
  • Account access problems
  • Captcha errors

OTP Not Coming Problems

If your GoG ePay Services OTP is not arriving, we can help you understand:

  • OTP delays
  • Wrong mobile number issues
  • Network-related problems
  • Password reset errors

EPayslip Questions

Need help understanding your salary slip?

We can guide you with:

  • Payslip download process
  • Salary deductions
  • SSNIT contributions
  • GRA tax reports
  • Tier 2 deductions

Website Feedback & Corrections

Found outdated or incorrect information? Let us know so we can improve our content and keep information accurate for Ghana government employees.

How to Contact Us

Email Support

For questions, suggestions, or support inquiries, contact us via email:

📧 Email: [email protected]

We usually respond within 24–48 hours.

This is an informational website created to help Ghana government employees understand GoG ePay Services and EPayslip-related processes.

We are not officially affiliated with the Government of Ghana, CAGD, or GoG ePay Services. We do not access employee payroll accounts or process salary payments.

For official payroll-related matters, always contact your department validator or the appropriate government office.

FAQs

How long does it take to get a reply?
We usually respond within 24 to 48 hours. During busy periods it may take a little longer, but we reply to every message.

Can you reset my GoG ePay Services account?
No. We do not have access to any employee payroll accounts and cannot reset passwords or fix account issues directly. What we can do is point you to the right guide — our Password Reset Guide covers the full recovery process step by step.

Can I contact you for OTP or login problems?
Yes. We cannot fix these issues directly, but we can help you understand what is causing the problem and point you to the right solution. Most OTP and login issues are covered in our GoG EPayslip Login Guide.

Can you help with wrongful deductions on my payslip?
We cannot investigate or reverse deductions directly — that needs to go through CAGD. But our Wrongful Deductions guide explains exactly how to report the issue through the portal and what to expect afterward.

Last Updated: 10 July, 2026