GoGPayslip Mandate Form 2026: How to Generate and Submit It
If you are a Ghana government employee planning to take out a loan, sign up for insurance, or join a cooperative society, there is one document you will almost certainly need before any deduction can be set up on your salary — the GoGPayslip Mandate Form. Without it, the Controller and Accountant-General’s Department simply cannot process the deduction on your payslip. Visit the GoG EPayslip portal to generate your mandate form online.. Without it, the Controller and Accountant-General’s Department simply cannot process the deduction on your payslip.
In this guide, you will learn what a mandate form is, who needs one, how to generate it through the portal, and the important 2026 update regarding mandate numbers on the old and new GoG payroll portals.
What Is a GoGPayslip Mandate Form?
Think of a mandate form as your written permission slip. It tells CAGD that you personally agreed to let a specific organization take a fixed amount from your salary each month. Without it on file, no third party deduction can legally appear on your payslip.
These organizations may include:
The form serves as proof that you personally approved the deduction. This helps protect government employees from unauthorized deductions appearing on their payslips.
Who Needs a Mandate Form?
Not every government employee needs one, but you will need a mandate form if any of the following applies to you:
If no deduction is involved, you generally do not need a mandate form.
Important 2026 Update About Mandate Numbers
Before generating a mandate form, it is important to understand the difference between the old and new payroll portals.
As of 2026, government employees may encounter two different platforms:
| Portal | Mandate Number Format |
|---|---|
| gogpayslip.com | 11-digit mandate number |
| gogepayservices.com | 10-digit mandate number |
This matters more than it might seem. Many financial institutions, including the Teachers Fund, still verify mandate numbers through the Government Third Party Reference System (TPRS), and that system expects the 11-digit format from the old portal. If you hand over a 10-digit number from the new portal, your loan or insurance application could get held up while the institution tries to verify it — which is a frustrating and avoidable delay. .
Before generating a mandate form, always confirm with your bank, loan company, or insurance provider which format they require.
How to Generate a GoGPayslip Mandate Form
Employees should always verify payroll information through the official GoG ePay Services portal before submitting mandate related requests. Visit the portal www.gogepayservices.com
Step 1: Log In to Your Account
Visit the portal and sign in using your Employee Number and password. If you have not registered yet, see our GoGPayslip Registration Guide first. If your Employee Number is not being recognised, our Employee Number Not Found guide walks you through the most common fixes.. If your Employee Number is not being recognised, our Employee Number Not Found guide walks you through the most common fixes.
If you have not registered yet, see our GoGPayslip Registration Guide first.
Step 2: Open the Mandate Form Section
After logging in, locate the Mandate Form option on your dashboard.
On the old portal, this option is usually visible in the main menu. On the new platform, it may be located within payroll services.
Step 3: Select the Organization
Choose the bank, loan company, insurance provider, or cooperative society you want to authorize.
Only organizations registered with CAGD can process salary deductions through the system.
Step 4: Enter Deduction Information
Provide the required details, including:
- Monthly deduction amount
- Start date
- Deduction period or duration
Make sure the information matches the agreement you signed with the organization.
Step 5: Generate the Mandate Number
After confirming your information, the system will create a unique mandate number.
Keep this number safe because your financial institution will need it to process the deduction.
Step 6: Save the OTP
The portal will also generate a One-Time Password (OTP).
This code is your proof that you personally generated the mandate. Guard it carefully and only hand it over to someone you have already confirmed is an authorized representative of the organization — not just anyone who calls or messages asking for it.
Step 7: Download the Form
Download and save the completed mandate form.
Some organizations may request a printed and signed copy before they begin processing your application.
How to Check If the Deduction Is Active
After the mandate has been processed:
If the deduction does not appear after one or two pay cycles, contact the organization for an update.
How to Submit Your Mandate Form
The submission process depends on the organization involved.
For Banks and Loan Companies
Provide the mandate form, mandate number, and OTP to the loan officer handling your application. Never share your GoGPayslip password with anyone. Before submitting, it is also worth checking our Loan Affordability Guide to make sure the monthly deduction fits comfortably within your salary.
For Insurance Providers
Submit the mandate information to your insurance representative as part of the enrollment process.
For Cooperative Societies
Give the completed form to the administrative office of your cooperative society for processing. Once approved, the deduction should appear on your payslip.
Security Tips for Government Employees
Salary deduction fraud is a real problem in Ghana’s public sector, and government employees are a common target. A few simple habits can go a long way toward keeping your payroll information safe:
Taking these precautions can help prevent unauthorized access to your payroll information. If you ever feel your account may have been compromised, change your password straight away using our Password Reset Guide.
FAQs
Conclusion
Generating a GoGPayslip Mandate Form is an important step for any Ghana government employee who wants loan repayments, insurance premiums, or cooperative contributions deducted directly from their salary. The process is simple, but it is important to provide accurate information and keep your mandate number and OTP secure.
Before creating a mandate form, always confirm whether your bank, loan company, or insurance provider requires the 11-digit mandate number from the old portal or the 10-digit number from the new portal. Using the correct mandate number can help you avoid unnecessary delays during approval.
Most importantly, never share your GoGPayslip password with anyone. Generate the mandate form yourself, verify all deduction details carefully, and regularly check your payslip to ensure every deduction is authorized. Getting this right from the start saves you a lot of back and forth later — both with your employer and with the financial institution involved.
